Frequently Asked Questions
Standard Delivery: 2-7 business days
• Please allow up to 2 business days for order processing before your item ships.
• Orders are dispatched from our warehouse Monday through Friday, excluding public holidays.
• We offer tracked shipping on all orders, providing peace of mind from dispatch to delivery.
We accept exchanges and returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.
• To initiate a return or exchange, please contact our customer service team with your order details.
Absolutely!
We'd be more than happy to have you join our Hua Family 🤎
We encourage you to send us your application here. We will review it as soon as possible and get back to you!
30-Day Guarantee
We have a strong affection for our products, and we believe that you will share the same sentiment .
If you're not 100% satisfied within the first 30 days, just send it back to us and we'll give you a full refund .
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